At Restrobook, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit and use our website, Restrobook.com, and our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
1. Information We Collect
We may collect and process the following types of information when you use Restrobook.com:
a. Personal Information
- Contact Information: Such as your name, email address, phone number, and business details (for restaurant owners and operators).
- Account Information: If you create an account with us, we may collect your username, password, and other profile details.
- Payment Information: When making transactions, we collect payment information, such as credit card details or billing information. Restrobook uses secure, third-party payment processors to handle payment transactions.
b. Usage Data
- Device and Browser Information: Including your IP address, browser type, operating system, and location data (if available).
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and remember your preferences.
c. Customer Interactions
- Reservations and Orders: Information related to bookings, orders, and interactions with restaurant services (such as dietary preferences, past reservations, etc.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Our Services: Process reservations, orders, and payments; manage your account; and support restaurant management tools.
- Customer Communication: Respond to inquiries, send transaction confirmations, updates, and marketing communications (if you’ve opted in).
- Improve Our Website and Services: Analyze user behavior to optimize the website, enhance functionality, and personalize your experience.
- Compliance and Legal Obligations: Fulfill any legal obligations, resolve disputes, and enforce agreements.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including:
- Data Encryption: We use secure SSL encryption technology to protect sensitive data during transmission.
- Secure Servers: Your information is stored on secure servers with limited access to authorized personnel.
- Third-Party Payment Processors: All payment transactions are processed by trusted third-party providers that comply with industry-standard security practices.
While we take reasonable steps to protect your data, please note that no method of electronic storage or transmission is 100% secure.
4. Sharing Your Information
Restrobook does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, hosting providers).
- Business Transfers: If Restrobook is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as a subpoena, court order, or government investigation.
5. Cookies and Tracking Technologies
Restrobook uses cookies to enhance your experience on our website. Cookies are small files stored on your device that help us track your usage patterns, preferences, and improve functionality.
You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
6. Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Update: You can access and update your account information at any time by logging into your account.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or messages, you can opt-out by clicking the “unsubscribe” link in our communications or contacting us directly.
- Delete Your Account: If you wish to delete your account or request the removal of your personal data, you can contact us at support@restrobook.com.
We will make reasonable efforts to respond to your requests promptly and in accordance with applicable law.
7. Children’s Privacy
Restrobook is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: support@restrobook.com
Last Updated: December 12, 2024
This Privacy Policy ensures that your users understand how their information is being collected, used, and protected while using Restrobook.com. Always consult with legal professionals to ensure full compliance with privacy regulations such as GDPR, CCPA, or others that may apply to your specific region.